Last Updated: January 1, 2025

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This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our services. This Privacy Policy is not a contract and does not create any legal rights or obligations. When we use the terms “BigM Health”, “we”, “us” or “our” in this Privacy Policy, we are referring to BigM Health.

When we use the term “services”, we are referring to our website and applications that link to this Policy. This Privacy Policy does not cover or address services that we provide solely on behalf of a third party or personal information and privacy practices relating to job applicants, employees and other personnel.

 

What is Personal Information?

When we use the term “personal information” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. It does not include aggregated or deidentified information that is maintained in a form that is not reasonably capable of being associated with or linked to you.

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Our Collection of Personal Information

From the first moment you interact with us, we are collecting personal information about you. Sometimes we collect personal information automatically when you interact with our services and sometimes we collect the personal information directly from you. At times, we may collect personal information about you from other sources and third parties, even before our first direct interaction.

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Personal Information You Provide

We collect the following personal information you provide in connection with our services:

• Form Submissions, including when you make a request to receive information about BigM Health or our services, like a research paper or a newsletter, or sign up for an BigM Health event;

  • The personal information requested on our online forms will vary based on the purpose of the form. We will ask you for information necessary for us to provide you with what you request through the form (for example, we will ask you for your email address if you want to sign up for an email newsletter and for your phone number if you want a member of our business teams to call you). We may also ask you for additional information to help us understand you better as a customer like your service interests, your company name, or your role at your company.

 

• Contacting Us, including when you contact BigM Health’s business teams; and

 

• In such cases, we will collect your contact information and our teams will keep a record of that communication, including your contact details and other information you share during the course of the communication.

 

• Registering for an Account, including when you sign up for an BigM Health account and use our products and services.

 

• When you sign up for an account, we will collect your name, email address, phone number, password and information about your business. If you register for a paid account, we’ll ask you to provide our payment processor with your payment information like a credit card or your Paypal account, and your billing address. Our payment processor, acting on our behalf, gathers this so we can bill you for your use of our products and services. Our payment processor will share your billing address with BigM Health.​

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Personal Information Automatically Collected

As is true of most digital platforms, we collect certain personal information automatically when you visit our online services, including:
 

• Log File Data, including your internet protocol (IP) address, operating system, browser type, browser id, date/time of visit, and pages visited.

 

• Cookies and Other Data Collection Technologies, including scripts, software development kits and similar technologies to manage the Services and to collect information about you and your use of the services. These technologies help us to customize or personalize your experience and analyze the use of our services to make it more useful to you. Most internet browsers allow you to remove or manage cookie functions and adjust your privacy and security preferences. For information on how to do this, access the “help” menu on your internet browser, or access http://www.aboutcookies.org/how-to-control-cookies. Please note, however, that disabling our cookies may mean that you will not be able to take full advantage of our services.  We do not tie this information to incident reports submitted on an anonymous basis.  

 

 

• Analytics Data, including the electronic path you take to our services, through our services and when exiting our services, as well as your usage and activity on our services, such as the links and object you view, click or otherwise interact with (also known as “Clickstream Data”). [We[A2]  use “Google Analytics” to collect such information. Google Analytics collects Clickstream Data to track and examine the use of the services, to prepare aggregate reports on its activities and share them with other Google services.  To learn more about the use of data collection technologies by Google for analytics and to exercise choice regarding those technologies, please visit the Google Analytics Opt-Out [A3] browser add-on page.]

 

Personal Information from Other Sources and Third Parties

We also obtain personal information from other sources, which we often combine with personal information we collect either automatically or directly from you. 

We receive the same categories of personal information as described above from the following sources and third parties:

• Publicly Available Sources, including through services like LinkedIn, or we may obtain information about your company from third party providers to help us understand our customer base better, such as your industry, the size of your company, and your company’s website URL.

• Our Clients, including information about our client’s end users, which may be provided through account creation mechanisms or communications with us. 

 

Our Use of Personal Information

We use personal information we collect to: 

-      Provide you our services and fulfill your requests;

-      Register and service your account with us;

-      Communicate with you about our services, your account with us, or other products that we believe may be of interest to you;

-      Respond to your inquiries about our services;

-      Provide technical support for our services;

-      Process your payments for access to our services;

-      Evaluating your candidacy for employment;

-      Perform analysis on how you use our services;

-      Enhance our services, including to build new features;

-      Enforce the legal terms that govern your use of our services, including but not limited to our policies and terms of service;

-      Prevent, detect, or investigate fraud or potentially illegal activities, such as copyright infringement;

-      Protect the safety of our users;

-      Comply with legal obligations.

If you choose to contact us, we may need additional information to fulfill your request or respond to your inquiry. We may provide additional privacy disclosures where the scope of the inquiry/request and/or personal information we require fall outside the scope of this Privacy Policy. In that case, the additional privacy disclosures will govern how we may process the information you provide at that time. 

 

Our Disclosure of Personal Information

We disclose personal information in the following ways: 

• To Service Providers, including those who we have engaged to perform business-related functions on our behalf. These functions include: conducting research and analytics; providing customer, technical, or operational support; fulfilling orders and user requests; handling payments; hosting our services; maintaining our databases; and otherwise supporting our services. 

• Business Transaction or Reorganization: We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third party during negotiation of, in connection with or as an asset in such a corporate business transaction. Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership.

• Legal Obligations and Rights:  We may disclose personal information to third parties, such as legal advisors and law enforcement: 

  • in connection with the establishment, exercise, or defense of legal claims; 

  • to comply with laws or to respond to lawful requests and legal process; 

  • to protect the rights and property of us, our agents, customers, and others, including to enforce our agreements, policies, and terms of use;

  • to detect, suppress, or prevent fraud; 

  • to reduce credit risk and collect debts owed to us; 

  • to protect the health and safety of us, our customers, or any person; or 

  • as otherwise required by applicable law.

• Consent:  We may disclose personal information about you to certain other third parties with your consent. 

 

• Children’s Personal Information

Our websites and online services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 13. If you are under the age of 13, please do not use our websites or online services or otherwise provide us with any personal information either directly or by other means. If a child under the age of 13 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we collect has been provided by a child under the age of 13, we will promptly delete that personal information.

Region-Specific Disclosures

We may choose or be required by law to provide different or additional disclosures relating to the processing of personal information about residents of certain countries, regions or states. Please refer below for disclosures that may be applicable to you:

• While we do not engage in the sale of personal information, if you are a resident of the State of Nevada in the United States, Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To submit such a request, please contact us at [info@bigm.health].

 

Third-Party Websites

Our websites and online services may include links to third-party websites, plug-ins and applications. Except where we post, link to or expressly adopt or refer to this Privacy policy, this Privacy policy does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services or the practices of other third parties. To learn about the personal information practices of third parties, please visit their respective privacy policies. 

 

Updates to This Privacy policy

We will update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will change the "Last Updated" date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by email to your registered email address, by prominent posting on this website or our online services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

 

Contact Us

If you have any questions or requests in connection with this Privacy policy or other privacy-related matters, please send an email to info@bigm.health. 

 

 

 [A1]Note: This definition is intended to be broad enough for most statutes the Privacy Notice may be subject to. The definition may, however, need to be revised if applicable law applies to a broader or narrower subset of “personal information.” 

 [A2]Note: We were not able to detect Google Analytics, but wanted to provide the bracketed language in the event you are.  The bracketed language is required under GA’s terms.

 [A3]Note: Please add in the hyperlink below as text "Google Analytics Opt-Out": https://tools.google.com/dlpage/gaoptout

 [A4]Note: These COPPA disclosures are for a company that is not targeting children under the age of 13. These disclosures need to be revised if that is not the case.