Terms of Use

Effective October 8, 2026

These Terms of Use (“Terms”) are an agreement between you and BigM Health, Inc. (“BigM Health”, “we”, “us”). They cover your use of the BigM Health app (the “App”) and this website. By creating an account or using the App, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the App.

1. Not medical advice

BigM Health helps you keep a personal log of menopause-related symptoms and daily activities. It shows you patterns and general wellness tips based on what you log.

BigM Health is not a medical device. It does not diagnose, treat, cure or prevent any disease or condition, and its content is not a substitute for professional medical advice. Insights, scores and food suggestions are generated automatically, including by artificial intelligence. They may be incomplete or wrong, and they are for general information only. Articles are educational.

Always seek the advice of your doctor or another qualified health provider with any questions about a medical condition, medication or treatment. Never disregard professional advice or delay seeking it because of something you read in the App. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

2. Who can use BigM Health

You must be at least 18 years old and able to form a binding contract. You may use the App only for your own personal, non-commercial use.

3. Your account

You sign in with a one-time code sent to your email. Keep access to your email and your device secure, because anyone with access to them may be able to open your account. You are responsible for activity in your account. Tell us at support@bigm.health if you think someone else has accessed it.

Give accurate information. Your insights depend on what you log.

4. BigM Plus subscriptions

The basic App is free. BigM Plus is an optional paid subscription that unlocks additional features, such as Vitals insights, full history, the doctor-ready PDF report, the article library and partner access.

• Payment: subscriptions are bought through the Apple App Store or Google Play, which charge your store account. Their terms also apply. Prices are shown in the App before you buy.
• Automatic renewal: a subscription renews automatically at the end of each period at the then-current price unless you cancel at least 24 hours before it renews.
• Free trial: if a free trial is offered, you are charged when it ends unless you cancel before then.
• Cancelling: manage or cancel your subscription in your Apple ID or Google Play subscription settings. Cancelling stops future renewals. You keep access until the end of the current period. Deleting your BigM Health account does not cancel a subscription.
• Refunds are handled by Apple or Google under their policies.

5. Partner access

BigM Plus members can invite a partner to a free linked account. Your partner can read partner articles and the articles you share with them, and sees your first name. Your partner never sees your symptoms, activities, Vitals, history or reports. You can remove your partner at any time, and either of you can end the link. Partner access pauses if your BigM Plus subscription ends. Invite only someone who has agreed to receive the invitation.

6. Your content

You own the information you enter in the App. You give us permission to store, process and display it only to provide the App to you, as described in our Privacy Policy. If you send us feedback, we may use it to improve BigM Health without any obligation to you.

7. Acceptable use

You agree not to:

• copy, modify, distribute, sell or rent any part of the App or its content
• reverse engineer the App or attempt to extract its source code, except where the law allows
• access the service through automated means or interfere with its security or operation
• use another person's account
• use the App for anything unlawful

8. Our content and intellectual property

The App, its design, text, articles, illustrations and trademarks belong to BigM Health or its licensors and are protected by law. We give you a personal, non-exclusive, non-transferable, revocable license to use the App on devices you own or control, under these Terms and the rules of the store you downloaded it from.

9. Third-party services

The App relies on third-party services, including Apple, Google, Amazon Web Services, Firebase and RevenueCat. Their terms may also apply. We are not responsible for services we do not control.

10. Changes and availability

We may update the App, add or remove features, or stop offering it. Some features need an internet connection, and your mobile carrier's data charges may apply. You may need to install updates to keep using the App. We are not responsible if the App is unavailable because of your device, connection or other circumstances outside our reasonable control.

11. Ending your use

You can stop using the App and delete your account at any time from Me → Delete account or through our account deletion page. We may suspend or close accounts that break these Terms or put other users or the service at risk.

12. Disclaimers

To the fullest extent the law allows, the App is provided “as is” and “as available”. We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement. We do not warrant that the App will be uninterrupted or error-free.

13. Limitation of liability

To the fullest extent the law allows:

• BigM Health will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, health outcomes or profits, arising from your use of the App.
• Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim or US $50.

Some places do not allow these limitations, so they may not apply to you.

14. Governing law

These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-law rules. This does not take away any protection you have under the mandatory consumer laws of the country where you live.

15. Apple-specific terms

If you downloaded the App from the Apple App Store:

• These Terms are between you and BigM Health, not Apple. Apple is not responsible for the App or its content.
• Apple has no obligation to provide maintenance or support for the App.
• If the App fails to conform to any applicable warranty, you may notify Apple for a refund of the purchase price (if any). Apple has no other warranty obligation.
• Apple is not responsible for any claims relating to the App, including product liability, legal compliance or intellectual-property claims.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them.

16. Changes to these Terms

We may update these Terms. If we make material changes, we will update the date above and ask you to review and accept them in the App. If you continue to use the App after accepting, the updated Terms apply.

17. Contact us

Questions about these Terms: support@bigm.health.